Frequently Asked Questions
How can I place an order?
Click the menu in the top left corner and choose the order option. Then fill out the following inquiry form and you will receive a response within 24-72 hours.
How early should orders be placed?
All orders must be placed 7 or more days prior to desired pick-up date. Anything 5 days or less will result in a additional $20 squeeze-in fee.
What are the available payment methods?
After receiving an order confirmation from Alie’s Florals, a 50% non-refundable deposit is due to secure you order. The remaining 50% balance will be due the day prior to your pick-up date, no exceptions.
NO DEPOSIT = NO ORDER.
Alie’s Florals currently offers an invoice system via email, which accepts all cards & Apple Pay. We also accept Cash App and Venmo.
If order is cancelled, is the original deposit refunded?
The 50% deposit to secure the order is non-refundable, therefore it will not be refunded.
Where is the pick-up location?
As of now, Alie’s Florals does not have a designated store, therefore the pick-up address will be sent once the full payment is paid. For reference, we are located in Philadelphia, PA 19134.
How can I get in contact for questions or other non-related order concerns?
Please contact me at @aliesflorals on Instagram or at my email aliesflorals@gmail.com, thank you!